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漂流瓶终于彻底拜拜 微信7.0.4新版体验
微信漂流瓶被玩坏了 聊聊漂流瓶里那些事
微信关闭漂流瓶 它曾经满足了我们对世界的好奇
微信暂停漂流瓶功能:对色情内容零容忍
[视频]惠普Chromebook x360 14 G1评测:搭载Chrome OS的商务变形本
特斯拉:北京客户可三年免息融资购车并免费租赁车牌
借贷宝:停止催收百名裸条女大学生 未满23岁将不得借贷
京东白条多地频现盗刷 消费者遭催收公司“逼债”
借款野蛮催收行为将被规范 真是几家欢喜几家愁
为规范网贷催收 上海互金协会发行业倡议书
腾讯解释为什么微信没有夜间模式 真相你相信吗?
一张发行8年的微信唱片:只收录了4首歌曲


支付宝宣布升级用户保障计划:从“敢赔”到“秒赔”

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编辑: 1   作者: cnbeta   时间: 2019/05/28 17:59/00  

支付宝宣布升级保障计划,如果经AI审核符合相应条件,将能实现“赔付秒到账”。自2005年起,支付宝便推出了“你敢付,我敢赔”用户保障计划,承诺如果用户遭遇被盗,将能得到全额赔付。

据介绍,“秒赔”服务基于支付宝的AI技术。如果用户遭遇账户异常,可拨打客服电话95188或在支付宝账单页申诉,并提供相应资料。如果资料提供无误,经系统核实确系账户被盗,会自动完成理赔,处理时长可缩短至“秒级”。在试运行期间,部分用户甚至刚刚挂断客服电话就收到了理赔款。

支付宝安全团队表示,每一笔交易都会受到智能风控系统的保护,加上AI、生物识别等技术,目前支付宝的交易资损率已低于5/10000000(千万分之五)。而即便发生了被盗的小概率的事件,支付宝也承诺100%全额赔付。

支付宝的统计数据显示,目前理赔成功的用户有8成是在24小时内收到的理赔款。“秒赔”服务推出后,将会有更多用户能更快收到理赔款。但如果用户提供的信息不足或案情比较特殊时,理赔时间会稍长,不过通常不会超过3天。