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漂流瓶终于彻底拜拜 微信7.0.4新版体验
微信漂流瓶被玩坏了 聊聊漂流瓶里那些事
微信关闭漂流瓶 它曾经满足了我们对世界的好奇
微信暂停漂流瓶功能:对色情内容零容忍
[视频]惠普Chromebook x360 14 G1评测:搭载Chrome OS的商务变形本
特斯拉:北京客户可三年免息融资购车并免费租赁车牌
借贷宝:停止催收百名裸条女大学生 未满23岁将不得借贷
京东白条多地频现盗刷 消费者遭催收公司“逼债”
借款野蛮催收行为将被规范 真是几家欢喜几家愁
为规范网贷催收 上海互金协会发行业倡议书
腾讯解释为什么微信没有夜间模式 真相你相信吗?
一张发行8年的微信唱片:只收录了4首歌曲


漂流瓶终于彻底拜拜 微信7.0.4新版体验
微信漂流瓶被玩坏了 聊聊漂流瓶里那些事
微信关闭漂流瓶 它曾经满足了我们对世界的好奇
微信暂停漂流瓶功能:对色情内容零容忍
[视频]惠普Chromebook x360 14 G1评测:搭载Chrome OS的商务变形本
特斯拉:北京客户可三年免息融资购车并免费租赁车牌
借贷宝:停止催收百名裸条女大学生 未满23岁将不得借贷
京东白条多地频现盗刷 消费者遭催收公司“逼债”
借款野蛮催收行为将被规范 真是几家欢喜几家愁
为规范网贷催收 上海互金协会发行业倡议书
腾讯解释为什么微信没有夜间模式 真相你相信吗?
一张发行8年的微信唱片:只收录了4首歌曲


Screenr Business: Add Screencasting To Your Site With A Few Clicks (And Preserve Your Sanity)
屏幕业务:点击几步就可以添加到你的网站上(保持你的理智)

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编辑: 1   作者: Techcrunch   时间: 2018/10/31 19:20:23  

"Do you see the 'File' option at the top? No, higher, at the very top of the screen. Click that. What do you mean it went away? What went away? What did you press? No, stop clicking for a second. I AM BEING PATIENT... sigh"

Ah, the pleasures of describing a computer problem over the phone, doubtless experienced by many of the people reading this post. And while most of us have only had to deal with tech support questions to help our friends, family, and dorm-mates, there are plenty of businesses that face the same challenges every day —?and for them, money is on the line. And now Screenr, a company that offers a web-based screen recorder that lets you make screencasts directly from your browser without requiring additional downloads, has an answer.

This week Screenr is launching Screenr Business, a service that makes it very easy for any site to integrate the company's browser-based screencast technology. In other words, they'll make it super easy for your customers to file support tickets by video.

Say you have a standard support site for your product, which includes basic help information and a submission form where customers submit descriptions of their problems —?descriptions that often aren't very specific or may be difficult to understand. Using Screenr, you could now embed a button at the top of your support site that invites users to quickly capture a screencast of their issue, which they can then immediately send to your company's support staff. Pretty cool.

That's not the only use-case, either: CEO Adam Schwartz says that they're seeing companies use the tool for internal software development (QA people don't have to manually write out how to reproduce a problem, they can just take a video). The service is also often used in companies for internal collaboration, allowing coworkers to share a product demo without requiring a meeting.

In addition to the aforementioned widgets that can be easily embedded, Screenr also offers an API that allows for deeper integration (Stocktwits is one company that's already using this).

As for pricing, Screenr Business is free for 15 days, then charges on a monthly basis with plans starting at $19/month (more expensive plans include more options, like analytics, custom branding, and API access).