Google reportedly paid £4,000 to settle a racial discrimination lawsuit in the UK That Logitech and Plantronics deal is now dead Ohio becomes the first state to accept bitcoin for tax payments Glimpses of China''s parallel tech universe Sosh Announces Partnership With OpenTable, Expands Into Washington D.C. And Chicago Netflix Is Down (Update: And We''re Back!) If You Want Google Glass, Now''s Your Chance Greats, The Brand For Men''s Footwear, Closes $1.5M Seed Round Led By Resolute Airlines Should Make Twitter A No-Fly Zone NextSuit Offers Suit Rentals By The Month Fly Or Die: Omate TrueSmart State Your Sexual Intentions With HeavenlySinful Dating App And That''s A Wrap On The TC Meetups In Boston And LA Meet The Coolest Investors In LA At Our TechCrunch Meetup Tomorrow Night Updater, The Dashboard For Your Move, Packs Up $8 Million In Funding Indiegogo Has A New Look WunWun And Gett Partner To Offer On-Demand Product Delivery During Your Ride Fly Or Die: HTC One M8 Meet The All-Star Judges For The TechCrunch Meetup And Pitch-Off In Boston #Love: When Your Lover Has Your Password The Boston And Los Angeles Meetups Are Next Week, So Get Tickets Now! 91% Of Kids Aged 2-17 Playing Video Games, Says Report Asus Zenbooks Enter The Ultrabook Fray, Starting At $999 Bangladesh Announces National Laptop Line Starting At $130 And The Lion Shall Lie Down With The Lamb: Nintendo Issues Blue Sega-Themed Wii A Ten-Minute Charger For The Nissan Leaf - In Time Design Competition Yields Bikes Of The Future Turning The iPhone Into A 350x Medical Microscope For Under $50 Cybook Odyssey E-Reader Shows Arrives With Touchscreen, Web Navigation Fujifilm''s X-Series EVIL Camera To Be "Premium," Not Micro Four Thirds Upcoming Film Could Be Litmus Test For Theater And On-Demand Release Strategy Italian Wikipedia Shuts Down In Protest Of Proposed Law Electric Aircraft Competition Wraps, With $1.35M Prize For Plane That Out-Economizes A Prius DRM-Curious? You Can Create An UltraViolet Account Now Kickstarter Hit With Patent Claim Over Crowd-Funding Leaked Sales Data Puts Kindle Fire Sales At 250,000 Over Five Days The iPhone 4S Camera Upgrade Explained Tim Cook: 250 Million iOS Devices Sold, Huge Retail Traffic, Record Numbers Everywhere Microsoft Puts The Zune Down The Memory Hole YouTube Reportedly Forking Out $100M For TV-Esque Content Palm Starts Blogging, Future Looking Bright Mobiode: Surveys Tailored for Mobile MyGADs for Storing, Retrieving Factoids Give XP an OS X Makeover Venture Funding Roared Back In the Fourth Quarter To Nearly $15 Billion Top Ten Digital M&A Deals For 2010 Whiskey Media Raises $2.5 Million To Launch More Structured Content Sites Wipe The Slate Clean For 2010, Commit Web 2.0 Suicide We All Live In Public Now. Get Used To It. Realtime Search-Off: Bing Beats Google To Times Square Bomb Threat News

Screenr Business: Add Screencasting To Your Site With A Few Clicks (And Preserve Your Sanity)
屏幕业务:点击几步就可以添加到你的网站上(保持你的理智)

当前位置: 艾金森 > 门户 > 新闻

点击量 3
编辑: 1   作者: Techcrunch   时间: 2018/10/31 19:20:23  

"Do you see the 'File' option at the top? No, higher, at the very top of the screen. Click that. What do you mean it went away? What went away? What did you press? No, stop clicking for a second. I AM BEING PATIENT... sigh"

Ah, the pleasures of describing a computer problem over the phone, doubtless experienced by many of the people reading this post. And while most of us have only had to deal with tech support questions to help our friends, family, and dorm-mates, there are plenty of businesses that face the same challenges every day —?and for them, money is on the line. And now Screenr, a company that offers a web-based screen recorder that lets you make screencasts directly from your browser without requiring additional downloads, has an answer.

This week Screenr is launching Screenr Business, a service that makes it very easy for any site to integrate the company's browser-based screencast technology. In other words, they'll make it super easy for your customers to file support tickets by video.

Say you have a standard support site for your product, which includes basic help information and a submission form where customers submit descriptions of their problems —?descriptions that often aren't very specific or may be difficult to understand. Using Screenr, you could now embed a button at the top of your support site that invites users to quickly capture a screencast of their issue, which they can then immediately send to your company's support staff. Pretty cool.

That's not the only use-case, either: CEO Adam Schwartz says that they're seeing companies use the tool for internal software development (QA people don't have to manually write out how to reproduce a problem, they can just take a video). The service is also often used in companies for internal collaboration, allowing coworkers to share a product demo without requiring a meeting.

In addition to the aforementioned widgets that can be easily embedded, Screenr also offers an API that allows for deeper integration (Stocktwits is one company that's already using this).

As for pricing, Screenr Business is free for 15 days, then charges on a monthly basis with plans starting at $19/month (more expensive plans include more options, like analytics, custom branding, and API access).






门户

新闻

创意思路

海外资讯